Payment, shipping and returns
Shipping
Shipping isalways free.
We commit to dispatch your order within24-48 hoursof receiving payment.
Depending on the destination, we usereliable and fast couriers. If the delivery is not far, we also considerpersonal deliveries. 🙂
Payment methods
You can choose from several simple and secure options:
Credit/debit card
PayPal
Bank transfer
Klarna(installment payment)
Apple Pay
For payments bycash on delivery, contact us before proceeding with the order.
Returns
We accept returns of productsthat are intact and in the original packaging. The Customer has the right to withdraw within14 daysof receiving the product. Returns must be shipped within14 days of notifying the withdrawal. Shipping costs are the responsibility of the Customer. The Customer is only responsible for thedecrease in value of the goods due to use other than that necessary to verify their characteristics and functioning.
Payment conditions
All prices are in Euros (€) and include the legal value added tax of 22%.
For bank payments
Bank: Cassa Rurale di Bolzano
Account holder: Eternum Technology Srl
IBAN: IT 38 D 08081 11603 00030 30531 13
SWIFT: RZSBIT21303